Delivery
UK Delivery
We aim to dispatch all orders that are placed before 11 am on the day they are placed Monday - Friday excluding bank holidays. Orders placed over the weekend are dispatched after the weekend.
Standard Delivery £3.99
2 - 3 days
Express Delivery - £5.99
1 - 2 days (orders must be placed before 11am to be dispatched that day)
Ireland Delivery
Standard Delivery £12
3 - 4 days
USA & Australia
Royal Mail tracked service £20
10 - 14 working days
France, Germany, Italy, Netherlands, Spain and Poland
DPD Courier £18
4 - 5 working days
Late, Non-Delivery and Lost Items - Royal Mail 24 and 48 Deliveries
If your goods have not been delivered after your given estimated delivery time has elapsed, please contact us on sales@bears4u.co.uk and we will do our best to help. Please allow sufficient time during seasonal and busy periods. Please remember we rely on a third party to deliver the teddies and we do not know something is late/missing until you tell us.
Items not Collected
If Royal Mail attempt a delivery and no one is home and/or there is no safe place to leave it then a card will be left to advise the parcel will be held at the local depot for collection. If the parcel is not collected after 14 days it will be returned to us so please keep an eye on the tracking for any gift you send to ensure that it is not being held. If it does get returned here there will unfortunately be a charge for re-delivery.
Hannah (verified owner) –
Got this little kitty personalised for my niece’s 2nd birthday. Delivery was super quick and the little cat came out cuter than the picture! These amazing guys even wrapped it for me with a bow and in a lovely gift bag. 5 stars is not enough to rate this company, they went above and beyond and it is very appreciated!
Charlie Shakeshaft (verified owner) –
Product came quickly and was packaged even better than I imagined. My girlfriend loved it and would definitely recommend
Andy Guy (verified owner) –
Got 2 of these for my niece’s 6th birthday, she loves them. Would recommend anyone thinking of buying this.
Hellen Woolstenhulme (verified owner) –
I bought this beautiful cat for a friend’s son. It is even more lovely than the picture shows, it’s a lovely size with soft arms and legs and a beautiful personalised jumper, the whole thing looks such beautiful quality. We had a slight issue with delivery and this problem was rectified instantly and I was completely delighted with the rapid and extremely good customer service. I will be buying from them again, and I highly recommend them for quality and service.