Delivery
UK Delivery
We aim to dispatch all orders that are placed before 11 am on the day they are placed Monday - Friday excluding bank holidays. Orders placed over the weekend are dispatched after the weekend.
Standard Delivery £3.99
2 - 3 days
Express Delivery - £5.99
1 - 2 days (orders must be placed before 11am to be dispatched that day)
Ireland Delivery
Standard Delivery £12
3 - 4 days
USA & Australia
Royal Mail tracked service £20
10 - 14 working days
France, Germany, Italy, Netherlands, Spain and Poland
DPD Courier £18
4 - 5 working days
Late, Non-Delivery and Lost Items - Royal Mail 24 and 48 Deliveries
If your goods have not been delivered after your given estimated delivery time has elapsed, please contact us on sales@bears4u.co.uk and we will do our best to help. Please allow sufficient time during seasonal and busy periods. Please remember we rely on a third party to deliver the teddies and we do not know something is late/missing until you tell us.
Items not Collected
If Royal Mail attempt a delivery and no one is home and/or there is no safe place to leave it then a card will be left to advise the parcel will be held at the local depot for collection. If the parcel is not collected after 14 days it will be returned to us so please keep an eye on the tracking for any gift you send to ensure that it is not being held. If it does get returned here there will unfortunately be a charge for re-delivery.
Dan Nield –
Beautiful bear, and wonderful customer service from start to finish. The quality of the embroidery was excellent as well. I have used other companies in the past but Bears4U are by far the best. Would recommend to anyone.
Anthea Rhodes –
Stunning!
Sophia Wjaesky –
Love this bear. Have had a few from you now but this one is my favourite!
Gill Weston –
I LOVE this teddy! I have ordered 3 now and all of the recipients have just loved it! Love the packaging as well. Thanks guys.
Olivia Loggie (verified owner) –
Lovely bear and wonderful customer service, will buy again!
Nurgul (verified owner) –
Quick delivery, beautiful gift wrapped. Good quality.
Jemma Holland (verified owner) –
Ordered a personalised bear for my mum’s funeral from the grandkids & it arrived 2 day’s after ordering. The quality is fantastic & presentation in a beautiful bow & wrap with card & gift bag. I would highly recommend!
Carolyn Doughty (verified owner) –
Beautiful bear,, beautifully presented, very fast service, am extremely happy and will be back for more. Am delighted.
Maureen coward (verified owner) –
Amazing service, ordered a bear with birth details on on Monday and it arrived to the new parents on Thursday. What a wonderful service,that’s the second one I’ve had now. The bears are gorgeous just like my new great grandson.thank you very much.
JT (verified owner) –
Beautiful bear lovely quality. I bought it for a relative who has dementia for comfort she adores it
Helen Wilson (verified owner) –
Easy to order, super quick delivery. Fantastic quality bear, made a teenager very happy. Would definitely recommend ordering, thank you.
Claire Welford (verified owner) –
Lovely teddy and really quick delivery. Great gift and was perfectly wrapped in a gift bag so didn’t even need to wrap, perfect!
Angie (verified owner) –
Absolutely perfect! Gorgeous presentation, soft cuddly bear and excellent customer service! Thank you!
Zoe (verified owner) –
Fantastic Teddy, great packaging. All round brilliant, definitely would order again!
Tracy Smith (verified owner) –
Was a little hiccup with the order, but was resolved immediately. Fantastic service.
When the bear arrived it was gift wrapped, it was good quality. Will definitely use again.
Sarah Tunstall (verified owner) –
Love my purchase. Total quality product and the finish was perfect. Much better than I even imagined.
Delivery was very efficient too.
Would 100% recommend.
Lynne (verified owner) –
Absolutely delighted with my bear. Gift for my Aunties 100th birthday, I Know she will love it .
Amazing service so very quick and easy to order. Highly recommended x
Carol Jackson (verified owner) –
Lovely Bear and beautifully packaged, gift ready!
Tracy Wolfe (verified owner) –
Love this bear very well packaged.
Glenda Wood (verified owner) –
Purchased Bonnie bear for my elderly Mum. I don’t live locally and wanted her to have something comforting to hug if needed. Bonnie is a gorgeous, well made, squidgy bear with a lovely face and mum was over the moon with her gift. The personalised jumper was beautifully embroidered and already included in the very reasonable price. Excellent, efficient service and I fully recommend bears4u.
Bethany Moss –
Excellent Customer Service! Really good quality, and fast delivery! Quality of the bear, jumper and embroidery is superb. Would highly recommend purchasing from Bears4U. Happy customer.
Fatima Arif –
The bear was super duper cute. Fast delivery. Lovely packaging. The clothes and embroidery were great. So so happy with the purchase.